Software Developer

Main duties

• Design, write, read, test, and correct code for digital platform;
• Development and Implementation: Design and develop AI-driven AI infrastructure. Implement prototypes and conduct simulations to test and validate them;
• Analyze information to recommend and plan the installation of new systems or modifications of an existing system;
• Support the full cycle of design, development, and testing (Agile, Scrum, etc.);
• Own complex features end-to-end, through planning, design, development, release, and maintenance;
• Maintain code standards regarding quality, privacy, accessibility, security, documentation, etc.

Employment requirements

• Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python;
• Constant desires to improve, learn more, and take things higher;
• Good with Problem solving, debugging, collaboration and communication skills;
• Experience with complex single page applications.

Cloud Infrastructure Engineer

Main duties

• Engineering and automating multiple complex components and services;
• Work on the technical design and implementation of scalable automation solutions for testing, deployment and monitoring systems;
• Work towards operational excellence by identifying opportunities to automate away manual processes;
• Create technical designs with hands-on development of cloud-native data solutions, with a focus on continuous improvement in delivery standards;
• Understand requirements, evaluate options, develop roadmaps and ensure needs are addressed in a complex, multi-partner environment.

Employment requirements

•  A university degree or college diploma in business marketing, public relations, communications, journalism, or a discipline related is required;
• Innovative and creative, with a logical and methodical approach to problem solving;
• Competent in new technology evaluation and should be able to support technical change management;
• Ability to perform functional requirements analysis and business process analysis;
• Understands software testing processes.

AI / Machine Learning Engineer

Main duties

• Develop, train, and optimize AI and machine learning models for medical imaging analysis
• Support predictive analytics and intelligent workflow automation features
• Work with software and cloud teams to integrate models into the platform
• Validate model performance using testing data and continuous improvement processes
• Assist with data preparation, model monitoring, and algorithm refinement

Employment requirements

• Bachelor’s degree in computer science, artificial intelligence, data science, or related field
• Experience with Python and machine learning frameworks
• Strong understanding of data analysis, model training, and algorithm evaluation
• Ability to work collaboratively in a healthcare technology environment

QA / Software Testing Specialist

Main duties

• Test platform functionality, workflows, and integrations across key modules
• Identify bugs, system issues, and performance problems before release
• Prepare test cases, document results, and support defect resolution
• Work with developers to improve software stability, usability, and reliability
• Help ensure software meets internal quality and security standards

Employment requirements

• Experience in software testing, QA processes, or product validation
• Knowledge of manual and/or automated testing methods
• Strong attention to detail and problem-solving ability
• Ability to document findings clearly and work with technical teams

Business Development Representative

Main duties

• Conduct social or economic surveys on local, regional or national areas to assess development potential and future trends;
• Plan development projects and coordinate activities with representatives of a wide variety of industrial and commercial enterprises, community and business associations and government agencies;
• Identify potential clients through various channels such as emailing, LinkedIn, and etc.

Employment requirements

• Strong analytical thinker to spot trends/insights and use it to build business and support team;
• A bachelor's degree in economics, commerce, business administration or public administration is required;
• Strong customer focus with the ability to build and maintain long-term business relationships;
• Proven sales ability with knowledge of sales techniques and strategies;
• Strong written and verbal communication skills;
• Demonstrated facilitation and presentation skills;
• Self-directed, works independently; results driven/initiative.

Customer Support Coordinator

Main duties

• Serve as the primary point of contact for healthcare clients during onboarding and implementation of the ROOEY diagnostic imaging platform.
• Deliver tailored technical training and support to clinicians and administrative staff, ensuring seamless integration into their workflows.
• Troubleshoot platform-related issues, including image upload errors, telemedicine connectivity, and report generation inconsistencies.
• Monitor support requests via CRM and ticketing systems, ensuring timely and accurate resolutions.
• Collect and document user feedback to inform product enhancements and future development priorities.
• Collaborate with the product and development teams to communicate user needs, report bugs, and test new features prior to deployment.
• Maintain updated support documentation, onboarding guides, and video tutorials to empower user self-service.
• Assist with subscription management, feature rollouts, and account configuration for new and existing clients.

Employment requirements

• 2+ years of experience in SaaS support, healthcare IT, or customer success roles.
• Strong interpersonal and communication skills, with the ability to explain technical concepts to non-technical users.
• Proficiency in CRM systems (e.g., Zendesk, HubSpot, or Salesforce) and basic familiarity with EHR/EMR integrations.
• Demonstrated problem-solving skills and a customer-first mindset.
• Understanding of healthcare workflows and privacy protocols (HIPAA, PHIPA) is an asset.
• Ability to manage multiple accounts and prioritize tasks in a fast-paced, evolving startup environment.

Product Manager

Main duties

• Define and manage the product roadmap based on business goals and user needs
• Coordinate between software development, AI engineering, and commercial teams
• Prioritize feature development, updates, and platform improvements
• Gather and analyze user feedback to guide product enhancements
• Ensure alignment between platform capabilities and healthcare client requirements
• Support product launches, feature rollouts, and continuous improvement cycles

Employment requirements

• Bachelor’s degree in business, technology, or a related field
• Experience in product management, SaaS platforms, or technology-driven environments
• Strong understanding of software development processes and product lifecycle
• Ability to translate technical concepts into business and user value
• Strong communication, organizational, and decision-making skills